Returns & Exchanges
At Ellis Mfg. Co., we stand behind the quality of our products and offer a 30-day return window for items in their original, unused condition. We strive to provide a seamless exchange or refund process to ensure your complete satisfaction with every purchase.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the merchandise in its original packaging, ensuring all tags and documentation are included to prevent damage during transit.
Ship the Item
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves the return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing